Your money is 100% safe with UnderJeans and we are committed to ensure your 100% satisfaction with all purchases made on Underjeans.in or Spykar Stores. We have a comprehensive return policy which is tailored to protect our customers.
BEST HYGIENE PRACTICES
To maintain hygiene for all our customers we do not accept returns on any Innerwear: Briefs, Vests, Trunks and Boxers or any other product falling under our innerwear category.
Undergarments like Briefs, Vests, Trunks & Boxers are Non-Exchangeable & Non Returnable products for Hygienic reasons.
ITEM DAMAGED DURING SHIPMENT
If you received an item which is damaged upon arrival, please contact our Customer Care team immediately. You have the right to a full refund on all shipments that arrive damaged provided you inform us within 24 hours of receiving the package. To return an item, please follow the Return Instructions. Once the item is received, we will assess and validate. If approved, we will refund the purchase price of the damaged item along with the logistics charges.